WHAT IS TROJAN FEVER?
Trojan Fever is the official student loyalty program that rewards students for coming to athletic events. As a student collects points for attending games, they have the opportunity to redeem their points for prizes in the prize store. As the voice of the Student Section, we want create a home-court (and field) advantage! Our goal is to highlight spirited students and cheer on our student-athletes.
WHAT ARE THE REWARDS FOR THE 2019/20 YEAR?
Check out the Prize Store for the latest prizes up for grabs. Keep your eye out for surprise prize drops throughout the school year!
HOW CAN I GET STARTED WITH TROJAN FEVER?
It takes a few easy steps to get started. 1. Download the USC Trojan Fever Rewards app from Apple App Store or Google Play Store. 2. Set up your account & complete your profile. 3. You’ve started with at least 300 points. Head to games and events to start picking up more points!
DO I NEED A TROJAN FEVER SHIRT? WHERE DO I PURCHASE A TROJAN FEVER SHIRT?
YES! You’ll need them for our Golden Games. Shirts are $10. Shirts will be sold at various athletic events. Look for the gold Trojan Fever tent and visit @USCTrojanFever on Instagram, Twitter, Snapchat, and Facebook for where they will be sold next.
WHAT’S A GOLDEN GAME?
A golden game is a game worth more points than usual. RISE UP! Wear your gold Trojan Fever shirt and be a united student section. Show up in your shirt and you have the chance to earn 500 points AND a great chance of walking away with a fun prize. Everything from shirts to shoes to headphones will be given away. Every game features different prizes! Make sure that you’re there.
HOW DO I EARN POINTS?
There are SO many ways to earn points! You can earn points when you scan in with your student ID at games, participate in social media events, and support USC at various Trojan Fever events. The points are awarded for each sport as follows: • REGULAR SEASON GAMES: 100 POINTS/game Anytime you show up to a Football, Baseball, Men and Women’s Volleyball game we give you some points. • BASKETBALL GAMES: 200-500 POINTS/game Every Men’s Basketball game is worth is 200 points while each Women’s Basketball game is worth is 300 points. Points DOUBLE when we take on the UCLA Bruins. Golden Games for 500 points will take place during the season, too, for each sport • BONUS POINTS: 50 POINTS/GAME Anytime you stay past half-time for Men's and Women's Basketball games, you will earn an extra 50 points. • SOCIAL MEDIA: 50-100 POINTS/event Follow @USCTrojanFever EVERYWHERE! Every so often, we will be giving away fun prizes on one of our social media platforms. Our platforms will feature everything from Scavenger Hunts to fun trivia questions.
HOW DO I EARN A PRIZE?
Go to as many games and Trojan Fever events you can to earn points. The more points you earn, the faster you can earn a prize. Pay attention though. Each prize level has a limited amount of prizes available at each level.
LEADERBOARD? WHAT’S A LEADERBOARD?
The leaderboard lets you see how you rank against other students. With a limited amount of rewards at each level, you’ll have to compete against other student to guarantee a prize. During basketball season, we will run a 2nd leaderboard for our ‘Vegas Challenge’ contest, which features the top 100 students who have attended the most basketball games. Students are competing for the chance to travel with the Men’s Basketball team to the Pac-12 Tournament. Hotel, Transportation and ticket costs are covered by USC.
DO I HAVE TO “PURCHASE” MY PRIZE USING MY POINTS?
Yes, prizes are "purchased" with points.
HOW AND WHERE CAN I CLAIM MY PRIZE?
Every time you redeem a prize in the prize store, you will be notified via email with pickup instructions. You can also claim your prize at specified Trojan Fever events.
WHERE DO I GO TO SCAN IN?
For Football, head to the Student Entrance at Gate 28. For all sports played at Galen Center, Men’s & Women’s Basketball and Men’s & Women’s Volleyball, scan in at the top of the stairs located across from McCarthy way. For all other events, you must scan in at the entrance.
IF I FORGET MY USC ID, CAN I STILL EARN MY POINTS?
Yes! If you forget your USC ID, you can earn points by "checking in" on the Trojan Fever app. While you are at the game, open the app and the "check in" box will appear.
DO MY POINTS TRANSFER FROM SEMESTER TO SEMESTER? HOW ABOUT FROM YEAR TO YEAR?
Your points will accumulate throughout the academic year. This means your points from fall will carry over to spring. However, they will not carry over from spring to fall. Your points will start at zero at the beginning of fall semester every year.
I WAS AT A PREVIOUS EVENT BUT DIDN’T GET CREDIT. WHAT DO I DO?
Shoot us a direct message on Instagram or email email@example.com to troubleshoot your problem. Your USC ID and the Trojan Fever app are still your best bet to get points so make sure you scan in and check in at every event.
I NEED MORE INFORMATION ABOUT MY TICKET OFFICE ACCOUNT?
Visit http://www.usc.edu/bus-affairs/ticketoffice/card/index.html for everything related to tickets.
HOW DO I LEARN ABOUT THE LATEST THINGS GOING ON WITH TROJAN FEVER? WHAT IF I HAVE MORE QUESTIONS?
Head to our Instagram page: @USCTrojanFever. Also follow us on Twitter, Snapchat, and Facebook - @USCTrojanFever. We’re EVERYWHERE.